Privacy Policy

1.Who we are

Optimum Safety Solutions is located at Lot 1 Wren Avenue, South Ruimveldt Gardens, Greater Georgetown, Guyana. If you have questions about this policy or about your information, contact us at optimumsafetysolutionsgy@yahoo.com or on WhatsApp at +592 747 1444.

2.Information we collect

Information you give us

When you contact us through WhatsApp, email, phone or a form on this website, we receive the details you choose to share, such as your name, phone number, email address and your message.

Information collected automatically

We use Google Analytics to collect information about your visit, such as the pages you view, how long you stay, which buttons you click (for example the WhatsApp buttons and the quote form), the type of device and browser you use, and your approximate location (country or city). See Cookies and tracking below.

We do not ask for sensitive information, such as medical or financial details or identity documents, through this website.

3.How we use your information

• To answer your questions and give you the quote or information you asked for.
• To provide our consultancy, inspection and training services.
• To understand how visitors use our website and improve it.
• To meet legal and tax obligations.

We do not sell your personal information.

4.Contact through WhatsApp

Our website has buttons and a form that open WhatsApp with a message ready to send. Nothing is sent until you press send in WhatsApp yourself. Messages you send through WhatsApp are also handled by WhatsApp (Meta) under its own privacy policy.

5.Cookies and tracking

Cookies are small files that a website stores on your device. This website only uses cookies from Google Analytics. They show us how many people visit the website, which pages they view and which buttons they click, such as the WhatsApp buttons and the quote form, so we can improve the website. We do not use this information for advertising.

Other storage in your browser

The website remembers in your browser whether you have already seen or closed the WhatsApp message, so it does not keep coming back. This stays on your device and is not sent to us.

Maps

If a page shows a Google map, it only loads when you press "Show map"; at that moment Google may set cookies under its own privacy policy.

Blocking or deleting cookies

You can block or delete cookies in your browser settings. If you do not want Google Analytics to measure your visit, you can also use Google’s browser add-on: tools.google.com/dlpage/gaoptout. The website will still work as normal.

6.Who we share information with

We only share information with service providers that help us run our business and website, such as our hosting provider, Google (website statistics through Google Analytics, and Google Maps when you open the map) and Meta (WhatsApp, Facebook and Instagram). These providers may store information outside Guyana. We may also share information when the law requires it.

7.How long we keep information

We keep messages and contact details only as long as we need them to help you and for our business records, or as long as the law requires. Analytics data is kept for a maximum of 14 months.

8.Your choices and rights

You can:

• ask what information we have about you;
• ask us to correct or delete it;
• block or delete cookies, or stop Google Analytics measuring your visit (see Cookies and tracking);
• tell us you no longer want to receive messages from us.

To do this, contact us at optimumsafetysolutionsgy@yahoo.com. We will reply within 30 days.

9.Security

We take reasonable steps to protect your information, including a secure (HTTPS) connection. No way of sending or storing information online is completely secure.

10.Children

Our website is not aimed at children under 16, and we do not knowingly collect their information.

11.Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it last changed.

12.Contact us